Reference

Legal Framework for Your sibola88 Account

These are the rules that govern your account and how we operate — written clearly so you know exactly where you stand. Access to sibola88 depends on local law and is available only in eligible regions, so read this before you open an account.

Account TermsPrivacy PolicyDANA, OVO, GoPay UseData HandlingJurisdiction Notice
sibola88 Legal Framework for Your sibola88 Account
KONTAK DAN BANTUAN HUKUM

Reach Us About Legal and Account Questions

Live Chat Support Use the live chat window in your account dashboard to raise a legal query. Our Indonesia support team handles account and policy questions around the clock.
Email for Formal Requests For data access requests, account closure, or formal policy disputes, email us directly. We respond within a reasonable period and confirm receipt by return.
In-Account Help Centre Your account settings page carries a Help section with the current version of our terms, privacy notice, and a contact form specifically for legal and compliance matters.
KEAMANAN DAN PENGELOLAAN DATA

How We Protect Your Account and Your Data

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We flag unusual session patterns and may ask you to re-verify before a transaction clears.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can manage cookie preferences from your browser settings at any time without losing your account.

Data Retention and Deletion

Account data is kept for as long as your account is active and for the period required by applicable law after closure. Submit a deletion request through live chat or email and we process it within the applicable legal window.

Who to Contact for Changes

To update personal details, change your registered DANA or OVO wallet number, or request a copy of your data, go to Account Settings or contact Indonesia support directly via live chat.

Questions About Your Rights and Our Policy

Below are the questions we get most often about how our legal terms affect your account — including payment data, access rights, and what to do if something is unclear. Players in Surabaya and elsewhere in Indonesia can reach support through live chat for anything not covered here.

No. We receive only the transaction confirmation from DANA, OVO, or GoPay — not your full wallet credentials. We do not sell or share payment identifiers with outside parties.

Send a data access request through our email channel or via live chat. We confirm receipt and provide the data summary within the timeframe required under applicable local data law.

Yes. Submit a closure and deletion request via live chat or email. We process it after verifying your identity, and retain only what local law requires us to keep after closure.

Access depends on local law and is available only in eligible regions. It is your responsibility to confirm that using the platform is permitted under the law that applies to you.

Any balance remaining at closure is returned to the wallet used for the last deposit — DANA, OVO, or GoPay — after identity verification. The process follows our standard withdrawal steps.

We post updates to this page and note the effective date at the top. Continuing to use your account after that date means you accept the revised terms. Contact support before the date if you have concerns.