Reference

What You Agree To When You Use sibola88

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to the lobby — wherever local law permits. Read them before you start, so there are no surprises later.

Applies to all account activityCovers DANA, OVO, GoPay depositsJurisdiction-dependent accessAccount holder responsibilitiesSubject to local law
sibola88 What You Agree To When You Use sibola88
TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a question about how a specific clause applies to your account or your DANA, OVO, or GoPay transaction, our support team is ready to help. Reach out through any of the channels below — we aim to respond to policy queries within one business day.

Live Chat Open the live chat window from any page in the lobby. Available around the clock for account and terms queries, including wallet-related questions.
Email Support Send your terms or account question to our support address. Include your account ID so we can pull up your history and respond accurately.
Account Help Centre Visit the Help Centre from your account dashboard to browse policy articles, wallet steps for DANA and OVO, and dispute submission forms.
POLICY STANDARDS

How We Handle Your Account Under These Terms

Our terms are not a formality — they define exactly how your account, your wallet transactions, and your data are managed. We apply the same standards to every account, whether you fund via DANA, OVO, or GoPay, and whether you access the lobby from Bandung or anywhere else in Indonesia where local law permits.

Data Retention

We keep your account data for as long as your account is active and as required by applicable law. You may request a summary of what we hold by contacting support.

Account Security

Your account is protected by login verification. Never share your credentials. If you suspect unauthorised access, contact live chat immediately so we can lock the account.

Cookie Policy

We use session cookies to keep your lobby state and remember your preferred wallet method. You can manage cookie preferences in your browser settings at any time.

Requesting Changes

To update personal details or request account closure, submit a request through the Help Centre. Wallet-linked accounts may require identity verification before changes are applied.

Common Questions About sibola88 Terms

The questions below cover what players in Indonesia most commonly ask when reading through the terms — from account eligibility to wallet transaction rules and how to raise a dispute.

Yes. Any deposit or withdrawal you make through DANA, OVO, or GoPay is governed by these terms. The wallet provider's own terms also apply separately to that transaction.

Access depends on local law. We make the lobby available where online gaming is permitted in your location. It is your responsibility to check eligibility in your area before opening an account.

We may suspend or close your account if a breach is confirmed. You will be notified through your registered contact detail, and any eligible wallet balance will be handled according to the withdrawal policy.

We flag material updates in your account notification area. Continuing to use the platform after an update is posted means you accept the revised version of the terms.

Submit a dispute through the Help Centre or contact live chat. Include your account ID, the transaction reference, and the date. We aim to acknowledge disputes within one business day.

Yes. Submit a data request via the Help Centre. Some data may be retained where required by law or for fraud prevention, and we will explain what applies to your specific account.