Reference

How sibola88 Handles Your Personal Data

Your account data — including the wallet details you use for DANA, OVO, and GoPay transactions — is handled with clear, documented practices that you can read here.

Account data protectedDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesContact us to request changes

Explore Lobby Read FAQ

HUBUNGI TIM KAMI

Reach Us About Your Privacy Rights

Team online

Live Chat

Open the live chat window from any page on sibola88. Our Indonesia support team can handle data access requests, wallet unlinking queries, and account data questions around the clock.

Email Support

Send a written privacy request to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — so we can locate your records and respond accurately.

Account Help Centre

Log in to your sibola88 account and navigate to Account Settings to submit a data review or deletion request directly. Requests submitted this way are tied to your verified session.

KEAMANAN DATA AKUN

How We Protect and Manage Your Information

Wallet Data Handling Your DANA, OVO, and GoPay identifiers are encrypted at rest and in transit. We transmit only the minimum data each payment processor needs to confirm a transaction — nothing more passes through.

Cookies and Session Logs Session cookies keep you logged in while you move through the lobby and cashier. You can clear or block cookies through your browser settings; doing so may require you to log in again on your next visit.

Account Security Practices Each login triggers an OTP check sent to your registered contact. If an unrecognised device attempts access, we flag and pause the session until you confirm identity — protecting your account wallet and transaction history.

Data Retention and Deletion Active account data is retained for as long as your account remains open. Once you close your account, personal data is held only as long as applicable local regulations require, then deleted from our systems.

What We Collect and Why It Matters

sibola88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on sibola88, we collect the information needed to verify your identity and process your transactions. This includes your name, email address, and the e-wallet identifiers linked to your DANA, OVO, or GoPay account — necessary so that deposit confirmations and withdrawal

1
requests route to the right wallet without delay. We also log device and browser session data to detect unusual access patterns and protect your account from unauthorised logins. Cookies are used to keep your session active while you move between the lobby and the cashier. We
2
do not sell your personal data to third parties. Data shared with payment processors — including the networks behind DANA, OVO, and GoPay — is limited strictly to what those processors need to complete a transaction. Retention periods follow applicable regulations in your jurisdiction; data tied
3
to closed accounts is held only as long as legally required, then removed. Your use of sibola88 and the availability of all features depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions You May Have

We collect your name, email, and e-wallet identifiers — such as your DANA, OVO, or GoPay account number — along with device and session data needed to verify your identity and process transactions securely.

Your wallet details are shared only with the relevant payment processor to complete a transaction. We do not sell or transfer your wallet data to any third party for marketing or profiling purposes.

Log in and go to Account Settings to submit a data access request, or contact our support team via live chat or email. Include your registered account name so we can locate your records promptly.

Yes. Submit a deletion request through Account Settings or via our support email. We will remove your personal data once legal retention obligations are met, which varies by jurisdiction and local regulation.

Data tied to closed accounts is held only as long as applicable local law requires. Once that period ends, your records are permanently removed from our systems — including wallet identifiers and transaction logs.

We use session cookies to keep your account active while you navigate the lobby and cashier. You can manage or clear cookies in your browser settings; this may require you to log in again on your next session.

How sibola88 Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

Privacy Policy Questions You May Have

01 What personal data does sibola88 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information shared with anyone?

03 How do I request access to the personal data sibola88 holds about me?

04 Can I ask sibola88 to delete my account data?

05 How long does sibola88 keep my data after I close my account?

06 Does sibola88 use cookies, and can I control them?

Related pages